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Sales Associate

Country : Kuwait Kuwait

Town : KUWAIT CITY

Category : Retail

Contract type : Permanent

Availability : Full time

Job description

  • Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
  • Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
  • Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
  • Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
  • Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
  • Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
  • Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
  • Handle cash register and transactions with the customers in an effective and accurate manner as required
  • Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
  • High School Degree
  • Fluency in English
  • Proficiency in MS office
  • Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
  • Specific for Sports Goods retail: Active participation in at least one sporting activity
  • Planning and Organizing: level 1
  • Self - Development: level 2
  • Communication Skills: level 2
  • Cultural Awareness: level 1
  • Customer Focus: level 1
  • Initiative: level 2
  • Teamwork: level 2
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