Universe Manager
Country :
Kuwait
Town : KUWAIT CITY
Category : Finance
Contract type : Permanent
Availability : Full time
Job description
- Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
- Develop a commercial policy, a season layout plan, in addition to an annual timetable for commercial campaigns
- Recommend price modifications based on benchmarking in order to maintain competitiveness
- Monitor the Universe sales figures, inventory, profit and loss report and ensure that weekly and seasonal targets are achieved by the team
- Manage the Universe staff by preparing schedules, setting goals and objectives, managing performance, training and motivating employees, in order to ensure the highest levels of performance are achieved
- Monitor stock levels on a continuous basis, assist the Shop Manager in making inventories on a regular basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times
- Develop and maintain a calendar for the shop events and communicate it to the team in order to ensure smooth and timely running of activities; supervise the communication of shop events and promotions to customers through social media tools
- Communicate with wholesales customers to ensure timely answering of their needs, and liaise with local sports clubs in order to increase brand awareness and boost sales
- Handle the closing at the end of day in coordination with the Cashier by controlling the preparation of cash money, electronic cards slips, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standards
- Perform other related activities such as controlling the process of shipments reception, communicating with local suppliers and negotiating prices, reporting occurring operational issues and other
- Bachelor's Degree
- 2 years of experience in a managerial role
- Active participation in at least one sporting activity and expert knowledge of sporting events and products
- Previous experience in sports goods
- Proficiency in MS Office
- Fluency in English
- Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
- Active participation in at least one sporting activity and expert knowledge of sporting events
- Developing and Motivating Others: level 2
- Cultural Awareness: level 3
- Customer Focus: level 3
- Driving and Achieving results: level 2
- Attention to details: level 3
- Initiative: level 3
- Self Confidence: level 2